Frequently Asked Questions
Sustainable beauty for your hair and the planet.
Are Davines products sulfate and paraben free?
Yes, the majority of our formulas are free from sulfates and parabens, prioritizing natural ingredients and high-performance results without compromising on health or safety.
Do you test your products on animals?
Absolutely not. Davines is committed to ethical beauty and does not conduct or commission animal testing for any of our products or ingredients.
What is your return policy?
We offer a 30-day return window for products purchased directly from our website. Items must be in their original packaging and at least half-full to be eligible for a refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
Are your packaging materials recyclable?
Sustainability is at our core. We use carbon-neutral packaging and encourage our customers to recycle all plastic and glass containers according to local guidelines.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Shop Pay for a secure checkout experience.